Help Center

Choose your pickup point and destination in the form above, enter the date, time and number of passengers, then select your vehicle and confirm. You receive a summary by email right away. If you prefer, write to taximodica@gmail.com or call +39 333 230 5022.

Yes. The fare you see when booking is the price you pay: a fixed price, agreed in advance, with no surcharges for traffic, waiting or detours. No surprises at the end of the trip.

Payment is made in cash directly to the driver on arrival, at the end of the transfer. We do not currently process online card payments: for special requirements, write to us before booking.

Yes, you receive a confirmation email with all the details (route, date, time, vehicle and price) as soon as you complete the booking. Please check that everything is correct and let us know straight away if anything needs changing.

Of course. Enter your own contact details to receive the confirmation and, in the notes, the name and phone number of the person travelling. The driver will coordinate directly with the passenger.

A 20% surcharge applies to transfers carried out between 22:00 and 06:00, due to the night-time hours. The amount is already included and shown clearly in the price before you confirm.

Enter the code in the dedicated field while booking, before you confirm: the discount is applied to the total automatically. If the code does not work, check its validity date or contact us.

Online bookings are made at least 2 days in advance. For last-minute requests, call +39 333 230 5022 or write to us: we will do our best to arrange the service subject to availability.

For airport or port transfers, your driver waits in the arrivals area holding a sign with your name. In other cases the driver comes to the address you provided. Before the trip you receive the driver's name and number so you can stay in touch.

We track your flight in real time and adjust the pickup time to the actual landing, at no extra cost. A free wait of up to 60 minutes after landing is included, giving you time to collect your luggage calmly.

Each passenger may bring one hold bag and one piece of hand luggage. If you have extra bags, bulky equipment or a pushchair, let us know when booking so we can assign the right vehicle.

Yes, we provide child seats and boosters on request, at no extra charge. Just tell us the age and number of children in the notes when booking, so we prepare the right equipment.

Depending on your group and luggage, you travel in a sedan for up to 3 people, a minivan for up to 6, or an 8-seat minivan (Mercedes V-Class or similar). All vehicles are recent, air-conditioned and regularly sanitised.

No, never. Every transfer is private and exclusive: only you and the people on your booking travel, with no other passengers, stops or detours. The vehicle is entirely at your disposal.

Yes, on longer routes a short stop is almost always possible. Let us know in advance, especially if you would like a photo stop along the coast or in the Baroque towns: we plan the trip around your schedule.

Yes, the service is door to door: we take you straight to the address you provide, whether a hotel, a B&B or a private home. In historic centres with restricted-traffic zones, we drop you at the nearest accessible point.

Yes, pets are welcome. Please mention it when booking and, for small animals, bring a suitable carrier so everyone travels safely.

We are based in Pozzallo and cover the whole of south-east Sicily: Modica, Ragusa, Scicli, Ispica, Noto and the coast, as well as Syracuse, Catania, Taormina and Agrigento. We reach the island's three airports (Catania, Comiso and Palermo) and the port of Pozzallo.

Yes, it is one of our core services. We connect the port of Pozzallo, the fast-ferry terminal to and from Malta, with Catania and Comiso airports and the main towns of south-east Sicily. The driver follows the ferry timetable.

Of course. We take our guests between Noto, Modica, Ragusa Ibla, Scicli and Syracuse, the UNESCO-listed Baroque towns. It is a private, door-to-door transfer: you choose the stops and times, we take care of the driving and parking.

Yes. We run transfers to Agrigento and the Valley of the Temples, Palermo and the other side of the island, with comfortable vehicles designed for longer journeys. The price stays fixed and agreed in advance, whatever the distance.

Yes: Catania-Fontanarossa, the island's main hub, Comiso (Ragusa), the closest to Pozzallo, and Palermo for those landing on the other coast. For every airport we track your flight and meet you in the arrivals area.

We still travel, with the utmost attention to safety. In exceptional conditions that make a route impassable, we contact you to agree an alternative time or, if necessary, a refund of the service.

Yes. Cancellation is free up to 48 hours before the scheduled transfer time. Within 48 hours no refund is due. To cancel, write to taximodica@gmail.com or call +39 333 230 5022.

Of course. Up to 48 hours before the service you can change the time, route or number of passengers without penalty; any price differences are accounted for. For changes within 48 hours, we do our best subject to availability.

If you cancel within the terms (more than 48 hours before), the refund is full. If the service is cancelled by us, we refund the full amount. Write to taximodica@gmail.com and we will handle everything quickly.

Yes. We are a fully licensed private hire and chauffeur service, and every vehicle carries the insurance required by law for passenger transport. You always travel fully covered and in compliance.

Before the trip you receive the driver's direct number. For anything urgent you can always call or write to us at +39 333 230 5022 or taximodica@gmail.com: we reply as quickly as possible.

Gladly. After your trip you can tell us how it went by email or leave a review online: your feedback helps us improve and guides those who travel after you.

Contact us as soon as you notice at taximodica@gmail.com, telling us the date and route of your trip. We keep found items and arrange their return; any shipping costs are covered by the customer.

With a private transfer you get a fixed price known in advance, a vehicle reserved just for you, a driver who knows the area and, for flights, tracking and a meet-and-greet at the airport. No queues at the rank and no meter: you book and we take care of the rest.